How To Increase the Customer Lifetime Value for Your SME Business?

Remember your customers! You have often heard this advice from business experts. It is so because existing customers are gold mines. There is a popular business statistic that most business development experts refer to: a 5% increase in customer retention can increase the profit margin of a company from 15 to 95%. There are varieties of ways this can be achieved, such as by getting word-of-mouth…
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